Offering service from CTM Co. is really a broad idea. Since having the desire of purchasing loom from Co.to after using our products, customer well get pre-sales, mid-sale, after-sales services from us during the whole process, mainly as follows:

1. Introducing the structure feature of product, use performance weaving range, and giving consulting for choosing optimal model of loom to customer.
2. Offering suggestion in indoor & outdoor layout of looms
3. Offering opening packing of shuttle looms, erecting & adjusting of shuttleless looms.
4. Training weavers & mantenace machinists.
5、To be responsible to treat any quality problem of product within the quality assurance term.
6、Offering technical support and technical consultive service in special kind fabric weave for customer within the quality assurance term.
7. Visiting customer at regular intervals to solve the difficulties.。
8. Meeting the demand of spare parts supply for customer.
9、Opening 24 hours hot line of telephone (13501765059, 021-128-365300) serving for customers.
10、Holding 'Voice of customer' meeting to exchange experiece of using loom at irregular intervals.
11、Holding symposium our head of Co. & Dept. will attend meeting to hear opintins and reflections from customer at irregular intervals.

Telephone: 021-65432970*416